“No amount of sophistication is going to allay the fact that all knowledge of the past and all decision are the future.” -. Ian E Wilson The first model, Zack model of knowledge management work performed in the design and development of information products. But Bukowitz and William models of knowledge management is based on a process framework that emphasizes and focus on “how organizations generate, maintain and enhance the military proper stock of knowledge to create value.” This model is proposed Bukowitz and Williams in 2000. This is one of the best way to capture, distribute and process knowledge in the organization.
framework explains how knowledge includes branches, relationships, communications infrastructure, information technology, practical skill sets, organizational responsiveness, process know-how, environmental response and outsiders. This model trying to provide more long range process matching knowledge resources to strategic needs. It consists of four stages :. Get level, use level, learning level and promote phase
first level is Get phase this stage consists of seeking out solutions to provide the information needed to make decisions, solve problems, or bring innovation in the company.
After getting points, the next step is uses the . At this stage, we learn various strategies to deal with how to combine data in new and interesting ways to promote organizational innovation. The spotlight is mainly on individuals and the groups.
Next we go flight program , the learning level points to a formal approach and learning from experience that the average create competitive gain. Learning the work flow of a business is a very important factor because it serves the transition step between the application and generation of new ideas.
Last but not least, the development siftware final stage is promote level knowledge of the circuit. It focuses recognize and encourage employees to communicate what they have learned and foster the archives community knowledge ie Agency. Only in this way can a labor knowledge made visible and accessible to the entire enterprise itself, and can be applied anywhere and anytime just like the needs. “There is no such thing as knowledge management, there are only knowledgeable people. Information only becomes knowledge in the hands of someone who knows what to do with it.” -. Peter Drucker